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Member Needs Survey 2010

One of the important goals of our Associations is to become a key business resource to our thousands of members throughout our state. Though we provide healthcare insurance, numerous free or discounted products/services, educational/networking events, and advocacy on behalf of smaller businesses in Lansing, we know our members’ needs are constantly changing. That’s why each year we ask you to let us know in what other ways we can be of service.

Please take just a few minutes to complete our 2010 Member Business Needs Survey to help us help you and other members. Last year’s survey results prompted us to upgrade our web sites further, add approximately 15 new product/service offerings, expand educational/networking events, and add new legislative issues to our target list, directly as a result of member feedback.

Needs Survey


Your Current Business

1. How would you describe the financial state of your business over the past year?


2. What is the single most significant factor interfering with your growth?


3. What is the single most important factor contributing to any successes you have experienced?


4. Have you made any dramatic changes in the past year to any of the following areas
of your business (Check any that apply)


5. Please check your current full time employee level:


ASSOCIATION RESOURCES

6. Discounts: Currently the MBPA & MFBA offer a variety of discounted business products
and services like Office Supplies, Gas Rebates, Debt Collection, Credit Card Processing
Identity Theft Protection, Car Rentals, Hotels, Car Leasing, Pre-Employment Screening,
College Tuition, COBRA Administration, Payroll, Services on Trade, Loss Protection, On-Line
Shopping, Telecommunications, and more.

Are there any other products or services we might add at a discount to you that would
assist you in running your business?


7. Events: Currently the MBPA & MFBA offer many Business Recognition events
(like 101 Best & Brightest Companies to Work For)
in different regions of the state and nearly 20 Business Networking events to facilitate
new business contact and leads. Which of the following best describes your potential
interest/involvement in these types of events?


Please list any business-related topics you would like to know more about that
we might integrate into our events.


8. Political Issues: MBPA / MFBA have actively lobbied for legislation that supports our
small to medium-sized company members. We were effective in getting the SBT in Michigan
repealed and are working to have the replacement MBT modified to be less destructive to
our businesses. What do you believe should be our top priorities with legislators in Lansing
that would benefit your business? (Please list any topics)


Would you be interested in joining our Member Legislative Task Force
that works directly with our legislators?


9. Communications: Currently we try to directly contact each member at least once a year, send
out monthly and quarterly information-oriented publications, e-mail and fax 'Alerts' for time
sensitive issues, provide a bi-monthly magazine, and mailings on various business topics we feel
would benefit members. Please check the statement that best describes our communications:


Please list what other information you would like:


10. Service: While we pride ourselves in our Member Service to each member by proactively offering
information and helping members problem-solve, we realize we can still improve. Have you
interacted with us within the past year?


If Yes, how would you best describe the services we provided (Please check one):


If not a positive, where might we improve?

 

 




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P.(586)393-8800 F.(586)393-8810 info@michfood.org